WHY CHOOSE US:There are a few reasons, the most important one though is our staff. We only hire full time tradespeople and we will provide them with ongoing training to ensure that every member of staff is working towards the same goal; making our customers happy. Happy staff = Happy Customers.
SECURITY: We understand that before entrusting your business to a contractor, it is essential to know who will be working in your property. Most of our employees have worked with us for years, but regardless of this, each and every employee here at Diamond Industrial Painters Ltd.is CRB checked for your peace of mind.
COMMUNICATION: Our office staff will provide attentive and responsive customer service from 8am to 5pm Monday to Friday.
When you schedule a quotation with us you can expect our fully trained estimator to turn up when arranged.Your estimator will have taken enough time to understand your project requirements. The quotation will be based on this meeting and the measurements taken. If this job goes live the painter in charge will have a jobsheet based exactly on this quotation,
Your Contracts Manager will meet you on site to review the details of the project, confirm the start date and completion date. Access to your property, keys, alarm codes, security arrangements are put in place at this stage also.
We will need to have the colour scheme in place before the crew get on site. We will leave you some brochures to help you choose a colour of your own liking. To ensure you are happy with your choice we will paint up to three samples free of charge.
Your Contacts manager will leave you with a business card and will visit the site every day during the work and will make contact with you to discuss the progress of the crew and discuss the painting process as the work moves forward.
At the end of the job, your contracts manager will walk around the job with you checking all work for coverage, straight lines and smoothness to touch. Should there be any defects identified at this stage, the painter in charge will be given a snag sheet to be completed before a final walk around is done with the customer.
WE COME BACK WHEN THE PAINT HAS DRIED: Your manager will call back approximately two weeks after the job has been completed to check that everything promised by us was delivered to your satisfaction with regard to the finished results and your overall experience with Diamond Industrial Painters Ltd.
We are a Gross status, Chas and Safecontractor approved company. Please take a minute to look at our accreditation page, you can read more here…